Summary Reader Response Draft 4
The article, “How tech can ease the cleaning industry’s manpower crunch” (GERMii, 2021), stated that the pandemic made a significant impact on changing the world’s attention to cleaning and sterilising. As the requirement for cleanliness is increasing, robots complement the cleaners by accomplishing monotonous roles, while the cleaners can prioritise sterilising “high-touch, high-risk or difficult-to-clean areas” (GERMii, 2021, para 4). Organisations are to teach their cleaners on operating the robots and using data from the robots to optimise the cleaning operations. According to GERMii, the National Environment Agency also provided cleaning companies grants to incorporate technology to their services (GERMii, 2021, para 3). Also due to the Pandemic, the emphasis on cleanliness also led to over-cleaning and excessive usage of chemicals, which potentially causes an impact on health, cost, and the environment. Organisations need to inform and instruct their cleaners on mitigating these